The Contract Runtime for AI Work
Don’t prompt agents. Contract with them.
The tender that lands at 6pm waits until morning. The stale rate ships before anyone catches it. Your best people spend the day doing arithmetic — while agents that could own the work sit unauthorized. Capability isn’t your bottleneck. Delegation is. Contractual turns your queue into executable contracts: explicit authority, acceptance tests, and a settlement receipt for every case.
settlement: 100% release · reputation +0.04
Every enterprise agent program is stuck in the same place.
WHEREAS, the demos impressed everyone in the room;
WHEREAS, eighteen months later the agents still answer questions but do not own outcomes;
WHEREAS, no mechanism exists by which anyone could responsibly expand their authority;
The missing machinery is not a better model. It is a contract: produce this state change, under this authority, inside these constraints — and prove it.
Every unit of AI work runs the same loop.
Trust in agents doesn’t grow on a curve. It grows in steps.
Authority stays flat until evidence crosses a threshold — then it jumps. Every settled contract is evidence; enough clean settlements unlock the next lane. No executive leap of faith required.
Start with fifty cases you already resolved.
Bring 50 resolved cases from one recurring queue — freight tenders, carrier invoice exceptions, claims intake. Before any agent touches production, Contractual reconstructs the contracts implicit in how your operators actually work, then replays the queue against them. You see exactly what an agent could have owned — before you authorize anything.
| Disposition | Cases | Lane |
|---|---|---|
| Agent can execute end-to-end | 18 | Autonomous |
| Needs missing information | 11 | Request evidence |
| Needs operator judgment | 13 | Human lane |
| Must escalate to owner | 6 | Escalate |
| Must not be automated | 2 | Blocked |
| Queue total | 50 |
The reconstructed contract set
The rules your operators actually run — made explicit, versioned, and executable.
The authorization table
Case-by-case: autonomous, evidence-gated, human, escalate, or blocked.
The economics of lane one
Cost per settled contract, minutes returned to operators, escalation rate at go-live.
The path to lane two
The specific evidence and amendments that unlock the next expansion.
Fixed fee·Two weeks·Read-only evidence·No production credentials·Two slots a month
And if the replay convinces you: the live operation runs on a committed volume of verified autonomous settlements — you pay only for work that carries a receipt, escalations and reversals never bill, and the commitment widens only on your signature.
Replay your queueRecurring, consequential, verifiable.
Contractual starts where outcomes are checkable and queues are deep — the work operators resolve fifty times a day.
Hold several operations-heavy companies? The same queue repeats across a portfolio, and the contracts transfer — with a settlement ledger behind every claimed saving. Talk to us about a portfolio replay →
a chatbot · a copilot · a prompt library · a workflow builder · an RPA platform · a safety-rules product · an observability dashboard · a model router
— those are components, tools for the people who build agents. This is infrastructure for the people who put them to work.
Contractual does not sell agents. It makes them employable.
In Witness Whereof
Bring one queue. We’ll bring the contracts.
Fifty resolved cases. Two weeks. You receive the authorization table, the economics, and the first lane an agent can own — priced, scheduled, and yours to decline.
Operator — name & title
Contractual Technologies — countersigned